Question 1

What is the first free quick-start session?

Accepted Answer

A brief free online intro call to discuss your goals and see if the therapist is a good fit. No commitment. If you cannot attend, cancel via neetoCal at least 24hrs in advance.

Question 2

What can I expect during my first counselling session?

Accepted Answer

Introductions, goal setting, exploration of your concerns, and an overview of the therapy process. Your therapist will create a safe environment to address what brought you to therapy.

Question 3

How do I book a session?

Accepted Answer

Click the Book Session button to access your therapist's neetoCal booking page. Choose an available slot and follow the instructions to confirm.

Question 4

How do I pay my therapist?

Accepted Answer

Payment is made online via secure checkout through neetoCal when booking. Cancellations made 24hrs+ in advance receive a full refund. Same-day cancellations are charged in full.

Question 5

Do I need to prepare for the session?

Accepted Answer

No specific preparation needed. It helps to reflect on what you want to discuss and come with an open mind. Your therapist will guide the session.

Question 6

Can I receive a refund if I cancel a session?

Accepted Answer

Yes, if you cancel at least 24hrs in advance you receive a full refund. Same-day cancellations are charged in full.

Question 7

Will the session be covered by my health insurance?

Accepted Answer

Depends on your insurance plan. Check with your provider and confirm with your therapist whether they support reimbursements. Sliding-scale fees are available for those without coverage.

Question 8

What types of mental health conditions can be treated?

Accepted Answer

Anxiety, depression, PTSD, bipolar disorder, eating disorders, OCD, burnout, relationship issues, and more. Book a free first session to discuss your specific needs.

Question 9

Can I talk in my native language?

Accepted Answer

Sessions are available in English, Portuguese, German, Dutch, and Russian. Check our platform to see which language your therapist speaks before booking your first free session.

The Somatic Therapy Journal

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Sabedoria newsletter

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Somatic Therapy & Coaching

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